Protect Your Product Listings: Setting Up Monitoring

Walmart's marketplace is competitive - brands must stay alert to avoid unauthorized listing changes and hijackers. Sellegr8’s Listing Monitoring feature is designed to help brands maintain control over their product listings on Walmart’s marketplace. By continuously tracking changes in product information, pricing, inventory, reviews, and seller activity, this tool ensures that you’re immediately informed of any unauthorized or unexpected updates. With real-time alerts delivered through Slack or email, you can act swiftly to protect your brand from listing hijackers, counterfeit products, and other threats.

Alerts You’ll Receive

Sellegr8 tracks various listing elements and notifies you of changes via Slack or email.

Product Information

• Name Changed
• Image Changed
• Product Title Changes
• Category Changed
• Publish Status Changed
• Searchability Changed

Pricing & Inventory

• Price Changed
• Inventory Below Threshold (falls below preset minimum)
• Inventory Emptied (stock hits zero)
• Inventory Increased (stock replenished)

Customer Feedback

• Review Count Changes
• Average Rating Changes

Buy Box Ownership

• Lost Buy Box
• Won Buy Box
• Buy Box Owner Changed
• Seller Count Changed
• Other Seller Price Changed

⚙️ How to Set It Up

1. Configure Notifications

1. Create a dedicated Slack channel (e.g., #sellegr8-alerts ).

   Go to Configuration > Integrations and click Add to Slack to connect your Slack account.

   Navigate to Listing Monitoring > Settings.

   Add your Slack channel and/or email for alerts.

   Set your preferred frequency:

   • Instantly
   • Hourly
   • Daily

2. Select Products to Monitor

1. Navigate to Listing Monitoring > Monitored Products.
2. From the Non-Monitored Products list, select items to track.
3. Click + to move them to Monitored Products.
4. Use multi-select to batch add products.

3. Track Listing Changes

All alerts will be sent to your slack channel / email inbox and will also documented in the Listing Changes log. To view the log:

1. Go to Listing Monitoring > Listing Changes.
2. Review all updates for your selected products.
3. Apply filters or search to drill into specific change types.

Take Immediate Action

Sellegr8’s Listing Monitoring empowers you to:

• Detect changes in product details, pricing, inventory, and seller activity.
• Receive alerts via Slack or email in real-time or at scheduled intervals.
• Take quick action to maintain listing integrity and brand reputation.
• Expand your monitoring capacity with add-ons available on the Subscription page.

This ensures comprehensive brand protection and helps maintain a consistent, trustworthy customer experience on Walmart.

Frequently Asked Questions - Listing Monitoring

What is Sellegr8’s Listing Monitoring?

Sellegr8’s Listing Monitoring is a real-time tracking feature that alerts you to changes in your Walmart product listings. It helps detect hijackers, unauthorized edits, and other listing integrity issues.

How do I receive alerts?

You can receive alerts via Slack and/or email. Configure your preferences in the Settings section after integrating your Slack account under Integrations.

Can I choose which products to monitor?

Yes. From the Monitored Products page, you can select which items you want to track. Simply move products from the "Non-Monitored" list to "Monitored Products."

What types of changes will trigger alerts?

Alerts are triggered by changes in product information, pricing, inventory levels, reviews, buy box ownership, and seller activity. Competitor changes can also be monitored.

Is it possible to batch add products?

Yes, you can select multiple products at once when adding them to your Monitored Products list for faster setup.

How often are alerts sent?

You can set the frequency of alerts to be sent instantly, hourly, or daily, based on your preference.

Where can I see a history of listing changes?

Navigate to the Listing Changes page to review all tracked updates. Use the built-in filters to narrow down specific types of changes.

What if I want to monitor more products than my plan allows?

You can add more products by purchasing an add-on from the Subscription page. This allows you to expand your monitoring capacity beyond the limits of your current plan.